Careers

Game Planning Manager

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Job Description:

1. Responsible for the creative and production work of game video advertisements, responsible for the overall output quality and effect of the team;
2. Responsible for video team management, including business planning and implementation, overall planning and guidance of team members;
3. Maintain close communication with the Marketing Department, constantly optimize the video creativity and quality according to the release data, and improve the video release effect;
4. Real-time understanding of the game industry video production new ways, grasp the market hot spots and creative trends, constantly explore the direction of video creation, build team competitiveness;
5. Maintained and updated the document library of creative materials for game publishing advertisements.

Job Requirements:

1. College degree or above, art design and other related major graduate:
2. Mainly in overseas market, 3 years or more experience in video vision related positions, more than 1 year team management ability, with complete project coordination experience;
3. Mave good visual design and aesthetic ability, have a good grasp of visual lens, rhythm, color, picture, creativity, etc.;
4. Proficient in Ae, Pr, PS and other video design software, familiar with video production, post-processing and other work;
5. Love games, familiar with advertising and different channels of user characteristics, data-driven consciousness;
6. Excellent communication skills and teamwork ability, strong ability to work under pressure.

Game Marketing Specialist

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Job Description:

1.Developing and executing marketing strategies tailored for the gaming industry.
2.Enhancing brand visibility and market share for our games.
3.Gaining insights into player needs and using data analysis to drive decisions.
4.Creating engaging and innovative marketing content for our games.
5.Driving overall business growth in the gaming sector.

Job Requirements:

1.Plan and implement online and offline promotional activities to boost brand exposure.
2.Manage social media channels, developing content plans and monitoring player engagement.
3.Assist in writing marketing copy and promotional materials for games.
4.Maintain strong relationships with media, gaming communities, and partners for collaborative promotions.
5.Participate in brand building for games, ensuring alignment with market positioning.

Game Customer Service Manager

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Job Description:

1.Lead and manage the customer service team, ensuring timely and effective resolution of player issues to enhance player satisfaction and game experience.
2.Develop and implement customer service processes and standards to improve response speed and service quality.
3.Handle complex player complaints, identify recurring issues, and coordinate with relevant departments for game improvements.
4.Analyze customer service data to create optimization strategies, enhancing the overall player service experience.
5.Collaborate with other departments, such as Product and Operations, to ensure prompt resolution of player feedback.

Job Requirements:

1.Bachelor’s degree or above in a relevant field.
2.At least 3 years of experience in customer service, preferably in the gaming industry, with over 1 year in a managerial role.
3.Strong communication and problem-solving skills, with the ability to handle high-pressure situations.
4.Familiarity with gaming industry trends and player needs.
5.Proficient in using customer service management tools and software.
6.Passion for gaming and a player-centric mindset.